📞 Contact & Support Policy

At JustHackIT, we are committed to providing transparent and prompt support for all our services and products. By contacting us through any of the means listed below, you agree that your communications may be recorded and stored for quality, compliance, and legal purposes in accordance with the Information Technology Act, 2000 and applicable Indian data protection laws.

1. Customer Support

For any queries, feedback, complaints, or support requests, please contact us via email:

📧 Email (Primary Support): support@justhackit.in

We aim to respond to all support requests within 48 business hours.

2. Grievance Officer (IT Act, 2000 Section 79 & IT Rules 2021)

As per Indian IT laws, the following Grievance Officer has been appointed to address user complaints and legal concerns:

Grievances will be acknowledged within 24 hours and resolved within 15 days, as per IT Rules.

3. Official Business Correspondence

For business, partnership, or legal correspondence, please contact:

📧 legal@justhackit.in

4. Headquarters

🏢 Village: Bahirgachhi, Post Office: Bahirgachhi
District: Nadia, P.S.: Nakashipara
Pin: 741154
West Bengal, India

📞 Telephone (Business): +91 9563804606

5. Disclaimer

JustHackIT will never ask for your password, OTP, or sensitive financial details via email, phone, or SMS. Please verify all communications before responding.

Users are encouraged to report phishing attempts immediately to abuse@justhackit.in.

Any misuse of the contact details provided herein for spam, solicitation, or unlawful purposes will invite legal action under the Indian Penal Code (IPC) and the Information Technology Act, 2000.